Payments Protx Secure Credit Card Processing
All credit and debit card details are processed using the Protx secure transaction system. Using the Protx system, your credit card information remains safely in the hands of you and Protx. No-one else has access to this. They act as a secure link between us and your bank and obtain payment authorisation for us. We accept Visa, MasterCard and Switch. All transactions will be processed in GBP Sterling. To combat credit card fraud, we only deliver to the address where the credit/debit card is registered. Please note that while you are able to view our prices in several currencies, they are for you guidance only and all transactions are in GBP Sterling at the prevailing exchange rate.
Paying by Credit/Debit Card ?
Select the Credit/Debit Card payment option when you complete this order form. You will be transferred to Protx's secure payment server to complete your payment details. To process your order, you will need to provide the 3-digit security code on the back of your card and an issue number for Switch and Solo cards. Payment will not be taken until we have established whether your selection is in stock.
Paying by Credit or Debit Card by Telephone?
If you prefer, you can submit details over the telephone. Select the Telephone Order payment option when you complete the order form. You will be provided with an Order Reference number which you will need to quote when you call Customer Services on: 020 7277 4457.
Once you have placed your order, confirmation will be sent to you by e-mail. Shipment | uk shipment | overseas shipment | | | | | | Royal Mail Special Delivery service will be used to make deliveries within the UK at a flat rate cost of £ 4.00. A signature will be required for this service and goods will only be posted to the registered credit cardholder’s address. Royal Mail aim to delivery by the next day from the day of dispatch. A Royal Mail Tracking number can be issued so you can track the progress of your delivery on the website. Royal Mail's website is www.royalmail.com and click on Track & Trace bar at the top. | | Deliveries outside the UK are made by Royal Mail International and a signature is required for their receipt. A flat rate cost of £15.00 is charged for Europe and £ 20.00 for the USA and the Middle East. Please note that for Pram deliveries to Europe, USA & the Middle East, the cost is
£ 30.00. You must select "PRAMS DELIVERY - Royal Mail International" at the Checkout for delivery of your Pram. A Royal Mail Tracking number can be issued so you can track the progress of your delivery on the website. Royal Mail's website is www.royalmail.com and click on Track & Trace bar at the top. If delivery prices change from those published on our website we will inform you before you are charged. Please note that customers living outside the European Union may incur local taxes and import duties, which may involve slight delays. The customer is solely responsible for the payment of any of these additional charges that may be imposed. We are only able to deliver to the billing address of the credit or debit card. | | | All transactions will be processed in GBP Sterling. We aim to dispatch your order within 3 days of receipt. If any items you have ordered are out of stock, we will notify you of any alternatives. If these are not suitable, you can cancel your order completely or partially. NO CHARGE WILL BE MADE TO YOU UNTIL YOUR ORDER IS COMPLETE AND READY TO DISPATCH. | Returns Items purchased on our website can be returned for a full refund under our refund policy (please be aware that this is not the normal policy of our stores) provided that you have first notified us by e-mail customerservices@peppermint.co.uk or telephone 020 7277 4457 (from outside UK +44 20 7277 4457) within 7 days of the purchase and the goods are then returned in a re-sellable condition, which is at our discretion, with any swing tickets still attached. Please note that we cannot refund any cost for postage that you may have paid, unless we have sent you an item incorrectly or the item is deemed to be faulty. In addition to this refund policy, under the UK’s distance selling regulations, you have the right to cancel the purchase contract within 7 days. For your own protection when returning any items, we suggest that you use Recorded Delivery, as we will not issue refunds for any items that fail to reach us. Your statutory rights are not affected. Site Security Peppermint is a secure site. We fully recognise the importance of security regarding the credit card information you send us over the Internet. Our web server uses industry standard Secure Socket Layer (SSL) technology to encrypt all of your personal information including debit or credit card numbers, names and addresses. The encryption process converts the characters that you enter into code that is then securely transmitted over the Internet. When you place an order, a small padlock will appear at the bottom of your browser indicating that any information provided cannot be viewed by a third party. We ensure 100% secure online trading and at no point are any of your credit card details sent over an unsecured connection. If you do not wish to use our secure server to process your order, you can pay by telephone, simply call 020 7277 4457 within office hours (from outside UK +44 20 7277 4457). | 
