Returning items you have purchased online 

Items purchased on our website can be returned for a refund under our refund policy. (This is not our normal in-store policy) 

If you wish to return the item you have purchase you must notify us with 7 days of receiving your item, the item must be returned in a resellable condition with any labels attached in its original packaging. If original packaging is no longer availabe a re-packing surcharge will be charged before any refund is processed. 

Peppermint will not refund the cost of postage unless the items we have sent are incorrect or are damaged when we have sent them to you. 

For your own protection when returning any items to us, we suggest you use a signed for service and insure your package to its complete value. We will not accept responsibility for any items which have been lost in the post being sent from you to us. 

Please email any returns to customerservices@peppermint.co.uk 

Or call our Customer Service number 0203 393 3101 

Or write to our customer services dept at: 
Peppermint 
Unit 20
Bessemer Park
250 Milkwood Road
London
SE24 0HG 

Cooling off period 

Under the long distance selling regulations 2000 you have the right to cancel any order placed with us within 7 days of receipt of your product.